privacy policy.
overview.
only basic personal details required to process orders are collected. Your name, contact details or any other information will not be shared with any other persons and I will not sell, trade or redistribute information that you provide to any organisation, company or individuals.
I will keep all personal information completely confidential and solely for internal purposes to fulfil orders. I do not store credit or debit card details.
full privacy policy.
introduction
this privacy policy notice provides you with details of how I collect and process any of your personal data that you may provide when you make direct contact, purchase a product or sign up to my mailing list.
contact details
full name: Karen Fern trading as karen fern ceramics
email address: karenfernceramics@gmail.com
postal address: Peartree Cottage, Charlbury, Oxfordshire, OX7 3RZ
what data do I collect about you
identity data may include your first name, last name, title.
contact data may include your delivery address, contact number, email address.
transaction data may include details about payment between us
how I collect your data
i collect data about you through the following:
direct interaction you may provide data by filling in forms on my site, or by communicating with me by post or email when you:
make an enquiry
subscribe to my mailing list
place an order
give feedback / leave a review
third parties ~ i may receive personal data about you from the following parties:
- contact information from Mailchimp, an automated marketing service provider based in the USA. Mailchimp's privacy policy is available at https://mailchimp.com/legal/privacy/
- contact, financial and transaction data from payment service iZettle under the Swedish Financial Supervisory Authority. iZettle’s privacy policy is available at https://www.izettle.com/gb/privacy-policy
-technical data from analistic providers Google Analytics based outside of the EU. Google Analytics privacy policy is available at https://support.google.com/analytics/answer/6004245?hl=en
how I use your personal data
i only use your personal data when legally permitted
to perform a contract between us by means of communicating with you about your order, to fulfil your order
to provide email communications where consent has been provided
when I need to comply with regulatory or legal obligations.
to use data analytics to keep my website updated and relevant for legitimate interest to help develop my business.
email subscription
i use MailChimp to provide my email mailing service. In order to sign up to this service an individual must submit personal information about themselves, such as name and email address. Any information provided to me for the purpose of email subscription will be used only for the purpose of sending you the email communications to which you have subscribed. You can ‘opt out’ of mailings at any time by clicking on the ‘Unsubscribe’ link at the bottom of each communication.
disclosure of your personal data
i may have to share your personal data with the following parties for the purpose set out below:
Royal Mail for the purpose of delivery service to fulfil a contract with you. Professional advisers including, legal, insurance, banking and accounting services for legitimate interest in running my business
HM Revenue & Customs for legal obligation.
data retention
i will only retain your personal data for as long as necessary to fulfil the purpose I collected it for, including the purpose of satisfying any legal, accounting, or reporting requirements.
your legal rights
under certain circumstances, you have rights under data protection laws in relation to your personal data. These include:
request access to your personal data
request correction of your personal data
request erasure of your personal data
object to processing of your personal data
request restriction of processing your personal data
request transfer of your personal data
right to withdraw consent
you can read more about your rights at
If you wish to exercise any of the rights set out above, please email karenfernceramics@gmail.com
links
when you click on links on my website, they may direct you away from my site. I am not responsible for the privacy practices of other’s sites and encourage you to read their privacy statements.
last updated 22nd January 2024